On April 24th, the Retail Technology Show (RTS) opened in London, United Kingdom. In the era of customer-centric retail, global manufacturers are focusing on driving product innovation and enhancing customer experience through new technologies, artificial intelligence, and algorithms. As a professional manufacturer and exporter of POS hardware equipment, Maken Technology will showcase more intelligent POS hardware at RTS, contributing to the new development of the industry.

Maken Booth NO. 5C60

The core of the retail industry has shifted from simple product sales to providing excellent customer experiences and personalized services. This requires retailers to not only pursue operational efficiency but also focus on service flexibility and establish effective customer incentive mechanisms. The application of digital technology plays a crucial role in this transformation, enhancing retailers' adaptability and innovation capabilities in operational efficiency, consumer engagement, and supply chain management, thereby enhancing their market competitiveness.

In the new retail environment, consumers' choices have become more active and diversified. The intelligence of self-service devices, such as self-ordering and checkout equipments, not only improve the operational flexibility of merchants but also greatly enhance the quality of customer service. These intelligent terminal devices can be customized according to different usage scenarios and user needs, providing diversified functions and services to meet consumers' high expectations for convenience.

The flexibility of service is reflected in the diversity of payment methods, allowing consumers to choose the most suitable payment method according to their preferences. The flexible scalability of self-service terminal devices means they can be configured according to different needs and usage scenarios, providing a variety of functions from basic information inquiries to complex transaction processing. This flexibility is reflected in self-service inquiry, ordering, checkout, and other processes, not only improving efficiency but also enriching consumers' consumption experience.

Maken Technology's self-service equipments for retail and catering industries are welcomed by the market and customers due to its diverse product types, flexible installation methods, and customizable services. These devices help retailers create personalized customer experiences, continuously innovate and optimize customer journeys to adapt to the constantly changing market demands.